Shipping & Returns

All sales are FINAL and there are no refunds allowed UNDER ANY CIRCUMSTANCE!

All orders will be processed and shipped within 7-14 business days (business days are Mon-Fri) order processing begins as soon as an order is submitted and shipped by the 7th day at the latest. Order modifications are not permitted after an order is submitted. This includes changes to product, refunds, shipping methods, addresses, cancellations, etc. 

If you pre-order custom wigs or iTip hair extensions please allow up 10-20 business days for your order to arrive.

Please ensure that someone is home during your package delivery time, there will be NO REFUNDS if your package is sent back to our store. We will contact you to schedule another delivery attempt.